Privacy Policy

Last updated: May 13, 2026

RollRig ("we," "us," or "our") operates the website rollrig.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our products.

1. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and mailing address when you place an order or contact us
  • Payment information (processed by our third-party payment processor — we do not store credit card numbers)
  • Messages you send through our contact form
  • Any other information you choose to provide

Information collected automatically:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns
  • Communicate with you about your order, account, or inquiries
  • Send product updates or promotional communications (you can opt out at any time)
  • Improve our website, products, and customer experience
  • Comply with legal obligations
  • Detect and prevent fraud

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Payment processors, shipping carriers, email service providers, and website hosting providers who need your information to perform services on our behalf
  • Legal compliance: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Measure the effectiveness of our marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect your experience on our Site.

6. Third-Party Services

Our Site may contain links to third-party websites or services (such as eBay or social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our Site and products are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

RollRig
Email: [email protected]
Website: rollrig.com